Shipping policy

Shipping destinations

We ship globally, you can select your shipping country on the website. If your country is not shown here, please contact our Customer Care team for assistance at

Shipping restrictions

Due to international trading agreements and regulations, Loungers must adhere to some specific shipping restrictions.

We are unable to ship any exotic skin items out of the UK without obtaining CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora). This will cause a delay in the processing of your order. For further information please contact our customer care team for assistance.

Shipping times

All orders are shipped within 1-2 working days from our UK and US warehouses. UK orders will be delivered within 2-3 working days and international orders can take between 3 and 8 days depending on where are you based. US orders can take 3-5 working days. In the unlikely event of any delay to your order, a member of our customer service team will be in touch.